Flow Therapy is a growing, mission focused organization, founded on an unwavering commitment to improving the lives of every patient we touch. We are dedicated to the very best delivery of a noninvasive outpatient cardiovascular therapy known as Enhanced External Counterpulsation (EECP).

We encourage you to take a look at the video below to learn more about EECP and the work you would be part of.

Who We Are Looking For

Flow Therapy is looking for a Float Front Office Administrator to support our DFW clinics. We are looking for someone who thrives in a supportive, patient focused environment. You will be the first friendly face our patients and visitors meet, helping to create a warm and professional experience from start to finish.

Behind the scenes, you will be the operational backbone of the clinic, ensuring smooth scheduling, accurate records, and efficient administrative support for the clinical team. If you are organized, approachable, and love helping others succeed, this role is for you.

Who We Are

Flow Therapy is the nation’s leading provider of EECP with clinics nationwide. Enhanced External Counterpulsation (EECP) is a nonsurgical treatment option that helps to increase the flow of blood to your heart. Through noninvasive Flow Therapy, proven scientific research in over 450 published research articles, and an unparalleled level of compassion and dedication to our patients, we are leading alongside the best physicians in cardiology to embrace a new approach to heart health.

Our Mission Significantly affect the life of every patient, every day.

Our Core Values

What You Will Do: Office Focused

• Welcome patients and visitors, creating a professional and caring first impression.
• Manage scheduling and rescheduling of patient appointments, including reminders to minimize missed appointments and optimize clinic flow.
• Oversee patient check in and check out processes to ensure a seamless experience.
• Maintain accurate records, files, and documentation, including referral coordination and updates to EHR/EMR systems.
• Support billing and revenue cycle processes by ensuring accurate patient and insurance information for claims.
• Order and organize supplies, and coordinate with facility management to address operational or maintenance needs.

What You Will Do: Team Focused

• Support the Clinic Director and clinical team with administrative tasks and operational reporting.
• Coordinate staff schedules, attendance tracking, and communication between team members.
• Assist with patient onboarding, ensuring documentation and authorizations are complete before treatment begins.
• Contribute to a collaborative, professional environment where patients and staff feel supported.

Knowledge, Skills and Abilities

• Highly organized and self directed, with strong follow through and attention to detail.
• Strong interpersonal and communication skills to build trust, connect with patients, and foster collaboration across teams in person, by phone, and in writing.
• Ability to handle sensitive patient information with discretion and full compliance with HIPAA and regulatory requirements.
• Proficiency in EHR/EMR systems; comfortable learning new software and scheduling tools.
• A team player who adapts quickly in a busy clinic setting.

Education and Experience

• High school diploma or equivalent, required.
• Two or more years of medical office administration, healthcare coordination, or patient scheduling in cardiology, outpatient care, or specialty medical services preferred.
• Strong knowledge of medical office workflows, insurance processes, referral management, and proficiency with EHR/EMR systems.

About Us

Over the past two decades, Flow Therapy has grown from an organization founded to transform the life of a single patient into the nation’s number one provider of EECP therapy, with a national network of clinics, and recognized by Congress as the most impactful entity associated with this therapy in the United States. Our relentless, values focused and people focused culture has transformed more than 35,000 lives through our team’s committed and capable results.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Health savings account
• Flexible spending account
• Life insurance
• AD&D insurance
• Disability insurance
• Employee assistance program
• Paid time off
• Paid training