For current patients

Mid-treatment? Here’s everything in one place.

Reschedule a session, download forms, check what to wear, talk to your billing coordinator. If you’re partway through your 35-session course and need something, start here.

Scheduling

Reschedule, cancel, or add a session.

Life happens. Call your center directly, we’ll find another slot in the same week so you don’t lose treatment momentum. Consistency matters: 5 sessions/week for 7 weeks is what produces the result.

Find my center’s phone →
24h

Cancel at least 24 hours ahead

So we can offer your slot to another patient on the waitlist.

M–F

Most centers run weekdays

Daily appointments between 7am and 5pm. Charlotte and Live Oak also offer Saturday slots.

2x

Double-up is fine

If you miss a day, you can do two sessions in a single day (morning + afternoon) to stay on schedule.

7w

The course runs 7 weeks

35 hours total. Once you start, plan to keep the same weekday slot for the whole course if possible.

Need to reach us

Talk to your center directly.

Each of our 11 centers has its own front desk and clinical team. For scheduling, billing, prescriptions, or clinical questions about your treatment, call the center you’re being treated at.

For billing questions across centers, email billing@flowtherapy.com.
For medical records, email records@flowtherapy.com.